Remittance Maintenance

The Remittances feature of Simfonie enables Subscribers to quickly and conveniently send money to another person, located overseas or in the same country by using the services of various Mobile Phone Carriers and Agencies.

Simfonie currently supports two types of services for its Remittance function:

1. Foreign Exchange Enquiry - Enables the Subscriber to enter an amount on the handset and then receive a response (via USSD or SMS message) showing the converted amount in the beneficiary's currency plus the associated fee amount, and the currency exchange rate used.
2. Money Transfer - Enables the Subscriber to remit money, using a remittance template. The Subscriber needs to setup a remittance template in Simfonie, using the web GUI.

The Maintain Remittances Screen displays a list of remittance templates that have been setup by the Subscriber in Simfonie, using the web GUI. Each template contains beneficiary details, which is referenced in a remittance transaction. Subscribers can setup several remittance templates as they like, e.g. one for each beneficiary.

When a Subscriber initiates a remittance transaction on their handset, the list of remittance templates that was setup in Simfonie is displayed. The Subscriber can then select a template to use for a remittance.

The Maintain Remittances Screen enable Subscribers to view a list of their remittance templates. From this screen, they can add a new remittance template or maintain details of an existing remittance template.

Click here to display descriptions of the field and functions on the Maintain Remittances Screen.

To view existing Remittances

1. Click the Remittances link from the Subscriber Hub. The Maintain Remittances Screen is displayed which lists the Remittance Templates currently setup for the Subscriber.
2. Click the hyperlink of a Remittance Template from the User Reference column to view its details.

To add a new Remittance

1. On the Maintain Remittances Screen, click the Add button. The Maintain Remittance Template Details Screen is then displayed.
2. Enter the required data on the fields.
3. Click the Save button, Simfonie performs checks to ensure all data entered is valid.
   • If validation fails, an error message is displayed advising the error.
   • If successful, the new remittance template is saved and displayed on the Maintain Remittances Screen.

   Note: All new Remittance Templates will have a default status of Pending. The Subscriber needs to activate a new Remittance Template, in order to use it for remittance transactions on the their handset.

Please refer to Maintaining Remittance Templates for more information about maintaining Remittance templates.